Archive for the ‘Newsletters’ Category

Helping Good Managers Become Better Leaders

October 17th, 2011 by Michael Page

Understanding the difference between the role of a “manager” and a “leader” is crucial to maximizing the potential of your people. A manager’s job is to plan, organize and coordinate. A leader’s job is to inspire and motivate.

Is your organization thinking short-term, or planning for the big picture? Some organizations hunker down and take shortsighted measures such as hiring freezes and training and team development delays.

Building Performers

August 17th, 2011 by Michael Page

Does your organization struggle with employee performance? We can help with that! This month we share 5 Steps to Moving Low Performers Up or Out.

July’s feature article drills into the tangible benefits of workforce planning. The third quarter is commonly a time when businesses spend time planning for their next fiscal year.

Managers into Effective Leaders

June 17th, 2011 by Michael Page

Because managers carry more responsibility than any other position in most offices, their personal development is sometimes forgotten.

Eight Signs of Incompetent Managers

May 16th, 2011 by Michael Page

Effective managers do more than just supervise employees. They take responsibility for ensuring that an individual succeeds, and that the team, department, or business unit achieves expected results.

What’s Your Customer Service IQ?

April 29th, 2011 by Michael Page

Conventional wisdom says that upset customers tell eight to ten people if they were unhappy about a company’s poor customer service.

You Can’t Fit Square Pegs into Round Holes

April 29th, 2011 by Michael Page

Have you ever hired a new sales team member who didn’t work out as you expected? It’s as if you tried to stick a square peg into a round hole. It just doesn’t fit.


April 29th, 2011 by Michael Page

Organizations are increasingly turning to coaching to get them through difficult economic times, or to maintain managerial strength and grow as a company. This test will help you reflect on your beliefs about coaching. At the end you will find answers and a scorecard.

Strategies for Winning

April 29th, 2011 by Michael Page

Spotting the 20% who Sell the 80%